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FAQs

Shopping Information

Yes, except in the case of products which are handcrafted in which there may be slight differences in the final product.

If you have forgotten your password, you can recover it in the “Forget Password” section. You will receive an email with your new password.

Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service.

Yes. Click on the “Orders status” section in “YOUR ACCOUNT” and you will be able to track your order in real time.

If a product runs out, it will either not be visible on the website or it will be marked as “Out of Stock”. An order may only be placed once the product shows as “Available” on the website

Payment Information

We offer the following payment methods:
Credit card payments and bank transfer for all the customers.

Delivery charges vary by country, depending on the weight of the package. Charges are confirmed at the time of the order.

Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address, country and area code is mentioned clearly while placing an order. On the second failed attempt, the item will be returned to us.

By signing up an account with https://mominapasha.com, you will be able to access and manage your account information easily. This includes:

• Changing your password

• Updating your billing or shipping address

• Checking your order status

• Viewing your complete order history

• Update Address

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